Question 1

What is ZIP Pros?

Accepted Answer

ZIP Pros is a local services marketplace that connects homeowners with trusted local pros across 20 home service categories, including plumbing, electrical, HVAC, roofing, painting, and more.

Question 2

How much does ZIP Pros cost for homeowners?

Accepted Answer

Nothing. Homeowners browse pros, compare pros, and send job requests for free.

Question 3

How much does ZIP Pros cost for pros?

Accepted Answer

Joining is free ($0 forever) with non-exclusive leads. Beta launch: exclusive ZIP territories are also free — first come, first served, through December 31, 2026. After the beta, paid territory products apply. There are no per-lead fees, ever.

Question 4

Do pros pay per lead?

Accepted Answer

No — there are no per-lead fees, ever. Joining is free; during the beta, exclusive territories are free to claim, first come, first served, through December 31, 2026.

Question 5

What is a non-exclusive territory subscription?

Accepted Answer

$50 flat per ZIP per trade per month — no auction. Month-to-month, cancel anytime. You get directory visibility in the ZIP + trade and shared leads in the ZIP + trade; seats are limited per territory, and a non-exclusive subscription can coexist with an exclusive holder in the same territory. Free Bid Brief PRO access ($49 value) is bundled while the subscription is active. Non-exclusive leads — available to free tier pros.

Question 6

What happens after I request a quote?

Accepted Answer

Matching pros in your ZIP get your request with the job details. They send quotes — you compare and pick. Your email stays private until you reply to a pro.

Question 7

How does pricing work?

Accepted Answer

Pros set their own prices, and ZIP Pros never invents or marks up a price. Request a quote and the pro replies with their price for your job — you will see it before committing to anything.

Question 8

How do exclusive territories work?

Accepted Answer

During the beta, exclusive territories are free to claim — one territory per trade and ZIP code, first come, first served, through December 31, 2026. The holder receives every job request for that trade in that ZIP. Exclusive-lead standard: when a homeowner request is routed to your exclusive territory, you have 2 hours to respond — send a quote or a message to the homeowner. If there's no response within 2 hours, the request opens to other pros. This keeps response times fast for homeowners.